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About us - Different from Day One

We started Complete Utilities in 1999 with a single, hired excavator and one ambition: to find a better way of installing our client’s telecoms, water, power or gas networks.

That’s because we knew that the traditional way of delivering and maintaining utility networks wasn’t working efficiently. All too often, disjointed supply chains, bureaucracy and a lack of planning and initiative led to projects stalling – with an inevitable impact on the time and cost involved in getting projects done.

For more than 20 years we’ve been developing a smarter, more agile and accountable approach. We’ve invested significantly in our own people and plant and today we own a fleet of over 150 excavators plus other specialist equipment and we have a team of over 300 employees at our state-of-the-art offices just outside Gloucester. Our size, experience and refreshing approach makes us a go-to provider of network installation solutions and we’ve built long-term, successful partnerships across the utilities and civil engineering sectors nationwide. Despite our rapid growth, we’ve maintained the values and ethos of an independent, family-run business and we offer all our clients a bespoke and personal service.

No buck passing. No bottle necks. No missed deadlines.

Why join us on the journey?

We know what’s it like to want a job that’s going places. Afterall, we started our business over 20 years ago with just a £250 loan and one hired excavator. And, with a single-minded determination and the help of our talented team, we’ve grown to be the thriving business Complete Utilities is today.

We can’t fast track networks on our own!!!

The world is changing. The next generation of fibre, 5G and the electric vehicle boom demands a new level of connectivity. Population growth and ambitious plans for new housing will require a huge investment in the water, gas and power networks too.

To meet the rising demand for our services we’re always looking for like-minded people to join our team. You’ll bring us your skills, experience and ‘can do’ attitude. And in return you’ll get to work for a family business, with a favourable remuneration package and a commitment to invest in your training and career progression.

Our Vision

“By 2025 we aim to be the UK’s most sought after partner for the delivery of utilities infrastructure projects of any scale and complexity, because no other supplier can match our track record of success. Complete Utilities will become the benchmark against which all other suppliers are judged”.

Our Values:

• Can do - We have a culture that’s entirely focused on finding ways to deliver what our customers need.
• Empowered - Our people have authority to make decisions on the ground, take ownership of projects and find solutions to problems.
• Pride - We are all driven by a desire to do the best job possible and build a business we can be proud of.
• Transparent - We’re honest and open in all our dealings with both customers and each other, even when we make mistakes.
• Family - We care about the physical and mental welfare of our people and their families – family always comes first.