All activity on https://www.completeutilities.co.uk (our website) is logged and monitored to help keep personal information secure and to ensure that Complete Utilities complies with its obligations under the Data Protection Act 1998 (the DPA) and the General Data Protection Regulation (the GDPR) from May 2018.
For the purposes of the DPA and the GDPR, the data controller is Paul Ancell
We'll only collect and use your information where we have lawful grounds and legitimate business reasons to do so.
You may give us information about yourself by filling in forms on our website, providing feedback or corresponding with us by phone, email or otherwise. This includes, for example, information you provide when you do any of the following:
To operate effectively as a business we may need to pass your information on to selected and trusted third parties. The third parties we may share information with are:
Our website may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Once we’ve received your information, we'll use appropriate
procedures and security features to try to prevent unauthorised access.
Unfortunately, the transmission of information via the internet isn’t completely secure. Although we endeavour to protect your personal data, we can't guarantee the security of data transmitted over the internet. Any transmission of data is at your own risk.
Information supplied by you to us, or that we collect about you, may be transferred, and stored by us, our agents or contractors for the purpose of providing services to you or for research purposes, outside the European Economic Area.
Where this occurs we use the model clauses as issued by the European Commission or other appropriate safeguards where applicable. By submitting personal data, you agree to this transfer, storing or processing.
We may monitor the use and content of emails, calls and secure
messages sent from and received by us so that we can identify and take
legal action against unlawful or improper use of our systems. The main
examples of unlawful or improper use are attempting to impersonate Complete Utilities the transmission of computer viruses and attempts to
prevent this website or its services from working.
How can you access, correct your information and withdraw consent?
You’re able to correct the information we hold about you as follows:
By email to email@example.com or by mail to Complete Utilities, Overton Farm, Maisemore, GL2 8HR.
You’re able to change your preferences relating to marketing
communications from Complete Utilities and withdraw your consent at
any time, as follows:
From 25 May 2018, depending on the circumstances, you may also have the right to:
If you have concerns about the way we handle your personal data, you can contact the ICO or raise a complaint.
The Freedom of Information Act 2000 gives any person of any nationality, anywhere in the world, the right of access to official information held by public authorities
To make a request for information under the Freedom of Information Act please send your request to Stephen Ryan at firstname.lastname@example.org
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